FAQ

Are any of your products or ingredients tested on animals?

NEVER! Animals deserve just as much loving as humans do.
OUT Cosmetics

Are your products vegan?

Yes! We proud ourselves on making sure everyone can enjoy our products.
OUT Cosmetics

How long until I get my products? 

Our products usually ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number. 
Pigmented makeup

Shipping + Costs

UK 2nd Class Delivery - Please allow 3-7 business days for your order to reach you - £2.50
UK 1st Class Delivery - Please allow 2-5 business days for your order to reach you - £3.50
UK Sighed 1st Class Delivery - Please allow 2-5 business days for your order to reach you - £4.50
UK Sighed 2nd Class Delivery - Please allow 3-7 business days for your order to reach you - £3.50
International Standard Delivery - Please allow 7-12 business days for your order to reach you - £6.00
International Tracked and Signed Delivery* - Please allow 7-12 business days for your order to reach you - £9.00
*Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before ordering.
 Rainbow makeup

What is the return policy? 

We are confident that you’ll fall in love with OUT Cosmetics.
Unfortunately, due to the low cost nature of our products, we are unable to offer refunds, returns, or exchanges unless damaged. All sales are final. OUT Cosmetics reserves the right to refuse any returns at any time. 
For damaged items, send us details about the damage along with a photo and order number within SEVEN (7) DAYS of receipt. You'll also have the opportunity to tell us if you want to return the item for a refund or receive a replacement item.